The Department of Transportation (DOTr) just launched a new initiative to help ease the commuting experience of those with speech or hearing impairments.
The DOTr has shared that selected employees from the MRT-3, LRT-2, and PNR underwent training in basic American Sign Language; to help communicate with passengers with disabilities.
In the first session, the railway employees were taught to use the alphabet and to communicate colors and numbers using hand gestures. Most importantly, Frequently asked questions from passengers were also discussed during the training.
“Sana po lahat tayo ay matuto na makipag-usap sa isa’t isa gamit ang ating mga mata, ang ating puso, at ang ating mga kamay.” said Sheilah Napalang, DOTr assistant secretary for planning and project development and Inclusive Transport Unit (INTRU) head.